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All Stonemaier orders placed through Shopify will be shipped within 7 days (usually 3-5 days). You will receive a shipment notification e-mail with a tracking number--this information won't show up on your Shopify account. If you haven't received such an e-mail within 7 days, please contact Jamey with your order number at

We ship from different fulfillment centers around the world to expedite shipping, maintain low shipping fees, and reduce customs/taxes, so the courier will depend on your location.

If your order arrives damaged or if it's missing any products or parts, please see more information about replacements here: