All Stonemaier orders placed through Shopify will be shipped within 7 days (usually 3-5 days). You will receive a shipment notification e-mail with a tracking number--this information won't show up on your Shopify account. If you haven't received such an e-mail within 7 days, please contact Jamey with your order number at email@example.com.
We ship from different fulfillment centers around the world to expedite shipping, maintain low shipping fees, and reduce customs/taxes, so the courier will depend on your location.
If your order arrives damaged or if it's missing any products or parts, please see more information about replacements here: http://stonemaiergames.com/replacement-parts/